Frequently Asked Questions
Psychic Source has been in operation for over 25 years, providing quality reading services to a very loyal customer base. We operate under the corporate name Expert Link. This protects our customers’ privacy when charges appear on their bank statement. Should you come on-board with us, you will contract with Expert Link and work on our service marketed under the name Psychic Source.
Q. Where do Psychic Source Advisors come from?
A. Everywhere! Our psychics, mediums, clairvoyants and gifted diviners are spread across the United States, Canada and many other countries. They usually come to us through referrals by other Psychic Source Advisors. We also hit the road and attend conferences, new age psychic fairs and events throughout the year.
Q. Why partner with Psychic Source?
A. We are dedicated to creating a positive, caring, supportive virtual community for our Advisors. We have over 350 psychics who work on our service full or part time (from home or the location of their choice), providing 24/7 services to our customers. All our Advisors have been offered the opportunity to read here because they have a sincere commitment to the psychic arts, and have demonstrated skill, compassion and integrity when providing readings. The staff at Psychic Source is dedicated to providing our customers with authentic readers and access to a broad range of divination gifts. Simply, we believe in what we sell.
We offer a number of benefits that make the working relationship truly rewarding.
- You can always reach a friendly voice either on the phone or through email when a situation arises or you just feel like touching base.
- You never have to bid for your position in our listings and you don’t have and endless sea of Advisors to compete with.
- You leave all the details to us. We manage the business so our Advisors can focus on what they love to do – providing genuine, caring psychic guidance.
Q. My integrity is important to me. How does Psychic Source protect the integrity of the service?
A. At Psychic Source we don’t just allow anyone to join our Advisor community. Advisors with Psychic Source have to not only give authentic readings, they must also truly care about our clients We are committed to providing authentic readings that leave our members feeling good regardless of the content of the reading. We do not tolerate scare tactics to “encourage” members to call back in order to avoid negative consequences on our service. Advisors who use these kinds of strategies are immediately removed from our listings. You will never be asked to collect information from our customers for marketing purposes. We have a zero tolerance policy for Advisor-to-Advisor negativity. We really try to make sure that those who partner with us are here because they want to share their gift in a positive, loving environment.
Your privacy, safety and well-being are important to us. When you set up your Advisor profile, we require you chose a unique pseudonym different than your real name or any name under which you’ve marketed your services; you're completely anonymous to callers.
The only thing you need to do is provide quality psychic counseling services; we do the rest
-marketing, operations, technology, and customer service.
Q. What is Psychic Source’s Advisor Code of Ethics?
A. Our Advisors are committed to honoring the highest standards of ethics and professionalism in their sessions with our members. While we treasure the personal and deeply caring connections formed between our members and Advisors, Psychic Source is first and foremost a professional service. Our Code of Ethics protects the professionalism, safety, integrity of our Advisor and customer community.
Please review our Advisor Code of Ethics here
Q. How much experience do I need?
A. We like for our Advisors to have experience giving readings to people before submitting an application. However, there have been times when a natural born but inexperienced psychic has contacted us and we have worked with them to develop their reading skills and style.
Q. Can I be both a phone and a chat advisor?
A. Yes. Many of our advisors provide their services both over the phone and through chat readings. While we do allow advisors to login to both the phone and chat services simultaneously, you can only handle one customer at a time. This allows you to focus your time and energy on the person who contacted you and ensures a quality experience.
Q. How do you promote me?
A. We have designed our website with your promotion in mind. We use search capabilities to allow customers to narrow the focus of Advisors who are right for them and we keep the number of areas an Advisor can specialize in to a minimum so a more targeted list of Advisors are shown. We feature Advisors in various places on the website and in our phone menus, and we run lots of promotions that create incentives for our members to speak to someone they have never spoken to before. What you never have to worry about is self-promotion; we don’t make you pay to list yourself or send free minutes or emails to customers to keep them engaged – we do everything for you. Partnering with us means you just pick up the phone when it rings.
Q. Do I need a photo?
A. We have been in business since 1989 and we’ve found that a real photo has a huge impact on your ability to reach new customers. In fact, it is almost as important as the sound of your voice in making the initial connection. This is especially true for Advisors who use online chat as a channel for delivering their psychic advice. We can help you get a professional photo for use on the website.
Q. What about compensation?
A. Our compensation program is comprised of a guaranteed base rate for talk time plus a bonus structure that compensates you more per minute based on how much time you give us. We do not bonus you for keeping clients on the phone longer than they had intended -- that doesn't feel good to you or to us. We also offer additional compensation opportunities through a referral fee and for written content!
Q. How do I get paid?
A. Psychic Source Advisors never have to worry if they will be paid accurately or on time. Our Advisors receive their compensation every Friday through direct deposit. We do not charge a fee for deposits.
Q. How many hours on average do Psychic Source Advisors work? Is there a minimum or maximum?
A. Psychic Source Advisors are independent contractors, so you manage and set your own schedule. We ask that you log in a minimum of 12 hours per week according to a schedule you set. We have found that Advisors who are available for a minimum 12 hours, and who rigorously adhere to their scheduled hours see the best results in building a loyal client base.
Q. Who’s my contact person in case I have questions or concerns?
A. We have a group of specialists who spend all of their time working exclusively with our Advisor community. You can reach out to this group by phone or email any time you have a question, or even if you just want to chat. This group meets in person with members of our Advisor community every year, and many Advisors count them among their trusted friends.