Here's how to reach us if you're in the following countries:
Customer Service: 800.5683.4357 or 800.LOVEHELP
Get a Reading: 800.4674.4487 or 800.INSIGHTS
For example, if calling from the UK you would dial 00.800.4674.4487.
If you are outside the countries listed above, please call 215.322.2222 then dial 0 and speak with a friendly Customer Care Representative.
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P.O. Box 794
Langhorne, PA 19047
Psychic Source is committed to protecting your privacy and uses some of the most sophisticated security software commercially available. Any personal information you submit to us is sent through a secure channel, using SSL (Secure Sockets Layer) software with 256-bit encryption. You can verify this by viewing and/or clicking on the Symantec icon visible on the order page.
To verify that your browser is in secure mode, check that your address bar has changed color to green. This is the most obvious way to tell whether you are browsing a truly secure site. You can also check the URL address bar at the top of your browser. This line should show the first characters as “https” when a secure connection has been established, rather than the “http” which indicates that a connection is not secure. Finally, you can also check for a "padlock" or a "key" icon in the lower left- or right-hand corner of your browser window. To review security features, double-click on the icon.
In regards to interaction with certain services available on PsychicSource.com, some written communications may be maintained by Psychic Source. Psychic Source does not screen or edit the content of communications between members and Advisors during online chat readings. Such communications are personal and private.
When you purchase online, we collect and store the following personal information:
We also collect and store the following technical information when you visit our site:
We use the IP address, demographic and user preference information we collect from you to improve your user experience, improve the overall functionality of our website and contact you regarding your account or transaction.
From time to time, we may share your personal information with Psychic Source company representatives or agents, in order to provide services related to the maintenance, operation and marketing of the website. A service provider’s use of such information is restricted by confidentiality agreements between Psychic Source and such provider. Additionally, in special circumstances, your information may be shared with others in order to voluntarily comply with applicable laws, cooperate with law enforcement and protect the interests or safety of PsychicSource.com or other visitors to this site. However, we will not voluntarily disclose your personal information to any third parties for marketing or promotional purposes and, except as otherwise provided in this Policy or by law, Psychic Source does not sell, trade or rent your personal information to others.
To offer all visitors the best site experience possible, PsychicSource.com may also use a “Cookie”, which is a small piece of information stored by your Web browser on your computer’s hard drive. Cookies help personalize your visits to our site by “remembering” certain things, such as your preferences. They are website-specific, so your PsychicSource.com cookies cannot be read by any other website. We do not let other companies set or access their cookies in your browser. Rest assured, we only use this information for internal use and DO NOT SHARE the information with anyone else.
You can delete the data stored on your hard drive in a file or folder called "cookies", at any time. Most Web browsers automatically accept cookies, but you can change your browser settings to notify you so you can choose whether or not to accept them. Refusing cookies, however, will limit your ability to access some of the content and/or functionality of this site. We do not let other companies set or access their cookies in your browser.
Psychic Source will not knowingly disclose the content of the interactions between our members and psychics. By making use of our telephone, chat, video and messaging services you consent to the content of these communications being recorded and/or saved privately for your protection and quality assurance.
In order to keep our customers informed about horoscopes, newsletters and special offers from Psychic Source and/or our partners, we may send such information via postal mail, email, or telephone, based on customer contact information. Details of each type of communication - and how to be removed from each list - are explained below.
Mailings– postal mail about other news, including, but not limited to, information about your account
Email marketing – periodic email communications from us about Psychic Source news, information, or special offers
Additional Psychic Source mailings – We will also communicate with you regularly by telephone, and/or email to provide any services you request and expect from Psychic Source. You will receive emails to alert you of the following: as confirmation of your new Psychic Source account, to confirm your transactions through PsychicSource.com, to let you know about important changes and improvements to our service, and to send you notices or other disclosures where we are required by law. Because they are essential to your account and your relationship with Psychic Source, you are not able to opt out of these communications.
If you would like to be removed from Psychic Source marketing communications lists, please provide us with the contact information required via any of the methods listed below so that we can promptly and accurately process your request. (In cases where we lack the necessary information, we will make our best efforts to comply with your request.)
Once you have set your communications preferences, you may change them by using any of the above methods.
A co-branded company is a PsychicSource.com partner whose website can be displayed within the PsychicSource.com website. The name of the co-branded company will be visible on that company's page(s) on our website. If you submit information to a co-branded company through this site, you authorize us to release your personal information to that company. While the co-branded companies we partner with are required by contract to abide by our information-sharing policies, PsychicSource.com is not responsible for usage of the information collected by any co-branded site.
Other companies' websites that are co-branded with PsychicSource.com may collect data and information in different ways than we do. When visiting their websites, even through the co-branded site, you are responsible for reading their Terms and Conditions and Privacy Policies.