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Disclaimer and Terms


Our service and website are for entertainment only. This service is for adults 18 years of age and older. Our Psychic Advisors make every effort to provide you with helpful, insightful information. However, the information our Advisors offer to you should not be used in place of any recommendations by medical professionals or other professional counselors. We want you to enjoy and benefit from your experiences with Psychic Source®.

Psychic Source is not responsible for the content or privacy practices of the non- Psychic Source websites to which Psychic Source may link.

Use of our services

Psychic Source will not knowingly disclose the content of the interactions between our members and psychics. By making use of our telephone, video, chat and messaging services you consent to the content of these communications being recorded and/or saved privately for your protection and quality assurance.

Terms & Conditions

By using the Psychic Source service and/or website you accept these Terms and Conditions. Unless amended or modified, these Terms and Conditions will remain in effect while you are a User, Subscriber or a Member. We may revise these Terms and Conditions at any time by updating the website. If you do not agree with these Terms and Conditions, please do not use the Psychic Source service or this website. In addition, specific products and services offered by Psychic Source (for example, Direct Messaging), may be subject to terms and conditions available elsewhere on this website, including in a “Frequently Asked Questions” (FAQ) document.


  • Content – Anything posted on PsychicSource.com by the company or any user, including links to other websites.
  • Customers – Those who choose to use any of Psychic Source’s telephone or online services through this website.
  • New Customers – Those who have never purchased a reading with Psychic Source.
  • PsychicSource.com – The online presence of Psychic Source®.
  • Service – Any provision of the service and this website.
  • Subscribers – Anyone who signs up for any or all of our online and offline features using our defined procedures.
  • User – Anyone, subscriber or not, who visits PsychicSource.com or an affiliated service.
  • You – Any User of this website and service, including Subscribers and/or Members.

Purchasing Psychic Source Telephone and Psychic Chat and Video Online Service Time Online ("e-Commerce")

Our website, PsychicSource.com, offers you the opportunity to add dollars to your account for our telephone, Psychic Chat, Direct Messaging, and Video Online services. By creating a Psychic Source account, you agree that e-Commerce is provided as a convenience and Psychic Source or PsychicSource.com reserves the right to restrict any member from using such service. Any and all new member offers apply to first-time customers who have never made a Psychic Source purchase. Falsely created accounts will be subject to review and suspension and potential charges as detailed below. All questions regarding telephone service memberships should be directed to our Customer Care line at 1.800.965.3049. Because of the sensitivity of your personal information, we cannot answer emails regarding account membership information. You agree that the information you provide us is true, accurate and complete.

Registration, Customer Accounts, Use of Site

Before you make any purchases, you must first establish a customer account. You are responsible for maintaining the confidentiality of your customer account information, including your Personal Identification Number (PIN) and for all activity that occurs under your account. You agree to notify Psychic Source immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by PsychicSource.com or any other User of the website due to someone else using your PIN or customer account. You may not use anyone else's PIN or customer account at any time. You may not attempt to gain unauthorized access to the website, assist others in making such attempts or distribute instructions, software or tools for that purpose. Should you attempt to do so, your customer account will be terminated. You agree to provide us with accurate, current and complete information about yourself and your billing information as prompted by the registration process. You may update any of your customer account information, designate a different credit card to be billed or change the applicable expiration date on your currently designated credit card, by clicking on the Login button, logging into your account and selecting the appropriate link. You may not use any automatic device, program, algorithm or methodology or any similar or equivalent manual process, to access, acquire, copy, probe, test or monitor any portion of the website or any Content. You may not in any way reproduce or circumvent the navigational structure or presentation of the website or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the website. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the website or any of the systems or networks comprising or connected to the website. Please note that PsychicSource.com may, in its sole discretion and without prior notice to You, terminate your ability to make purchases for any reason or for no reason. YOU AGREE THAT PsychicSource.com WILL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR TERMINATION OF YOUR ABILITY TO MAKE PURCHASES ON THE WEBSITE OR IN ANY OTHER MANNER.

Conditions of Sale and Payment Terms

To purchase any goods and/or services on our website, You must be (a) at least eighteen (18) years of age or the applicable state age of majority, whichever is older (b) a natural person (no corporations, partnerships or other legal entities. Prior to the purchase of any services on our website, You must provide us with a valid credit card number and associated payment information including all of the following: (i) your name as it appears on the card, (ii) your credit card number, (iii) the credit card type, (iv) the date of expiration and (v) any activation numbers or codes needed to charge your card. When you add a new payment method and/or the first time you use a new payment method you will be asked for your electronic signature. This signature acts as a receipt to validate your purchase. By submitting that information to us, you hereby agree that you authorize us to charge your card at our convenience but within thirty (30) days of credit card authorization.

If you would like to close or suspend your account, please contact customer care at 1.800.732.0797.  We do not offer cancellations of service, other than subscriptions.  Please see our subscription policies below. Psychic Source is a prepaid service and we will only refund unused purchase balances on your account.

State and Local Tax

The tax rate applied to your purchase will be the combined state and local tax based on your billing address. Currently, we charge all applicable taxes for New York state.

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Satisfaction Guarantee

While every attempt possible is made to provide you with a community of authentic, screened Psychic Advisors, we understand that there may be times when you do not have a psychic reading that fully meets your expectations. Our Satisfaction Guarantee is intended to provide you with an opportunity to find a Psychic that provides you with an exceptional reading experience at no risk to you. To request a refund, please log in to your Psychic Source account and go to the Refunds section. You may also call Customer Care at 1.800.732.0797 or send an email by visiting the Contact Us page.

If you are a current customer of Psychic Source and are unhappy with your last paid psychic reading, we will be happy to give you the time back to talk to another Psychic in accordance with the following guidelines:

  • You must request your time back within one (1) day.
  • The time will only be refunded for your last paid psychic reading, up to 20 minutes.
  • The time back will be applied to your account in Psychic Source Bonus Dollars equivalent to the amount of time up to 20 minutes at the rate per minute of the Psychic Advisor with whom you had your last paid reading. No cash refunds will be issued.
  • If the paid reading used the New Customer offer, those dollars will be returned as bonus dollars. You will then be eligible to have one other reading at the New Customer offer rate.
  • Upon requesting and receiving your time back, you may not make another request for time back with the same Psychic Advisor. The Satisfaction Guarantee may only be used one time per Advisor.
  • If you're not satisfied with a Direct Message exchange with an Advisor, we will give you the time back in bonus dollars for the equivalent of 2 minutes of time (one send/receive), at the rate you paid for that exchange.
  • Bonus dollars are not eligible for refunds in the form of either time back or money back.
  • Your Psychic Source account must be in good standing to request and receive your time back.

If you are a first-time customer of Psychic Source and are requesting a cash refund within one (1) day of your first psychic reading, we will gladly issue a refund. Please note that Psychic Source reserves the right to prevent you from using the service in the future.

Psychic Source reserves the right to refuse any request for time back.

Missed and/or canceled appointments:

Any appointment made can be canceled by accessing your account at psychicsource.com or through our Customer Care Department at 800-732-0797 and select “0” to speak with a Customer Care representative. When you cancel a scheduled appointment, all fees will be credited to your Psychic Source account for use on future readings.

Repeatedly missing appointments may impact your ability to create future appointments with our advisors. Psychic Source reserves the right to suspend your ability to use the appointment feature in the event of repeated missed appointment.

Methods of Payment, Credit Card Terms

All payments must be made by VISA, MasterCard, American Express, Discover or Diners club (each of which may be removed by PsychicSource.com in its sole discretion). Unless expressly set forth on the PsychicSource.com site, we do not accept any other payment form. If we offer or accept any other form of payment, You hereby agree to all restrictions, terms and conditions associated with such additional form of payment. Your card issuer agreement governs your use of your designated card, and you must refer to that agreement and not this Terms of Use to determine your rights and liabilities as a cardholder. YOU, AND NOT PsychicSource.com, ARE RESPONSIBLE FOR PAYING ANY UNAUTHORIZED AMOUNTS BILLED TO YOUR CREDIT CARD BY A THIRD PARTY. You agree to pay all fees and charges incurred in connection with your purchases at the rates in effect when the charges were incurred. Unless you notify PsychicSource.com of any discrepancies within thirty (30) days after they first appear on your credit card statement, you agree they will be deemed accepted by You for all purposes. If PsychicSource.com does not receive payment from your credit card issuer or its agent, You agree to pay all amounts due upon demand by PsychicSource.com or its agents.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to provide service. PsychicSource.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. All payment information must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any purchase.

Promotional Pricing for New Customers

We may, in our sole discretion, offer promotional pricing for New Customers. The details of any promotional pricing will be detailed to you when you open your account. “New Customer” is defined above and applies only to a person who has never before had a reading with Psychic Source. You agree not to create an account using any fraudulent information and/or for the purpose of obtaining promotional pricing for New Customers if you are not a New Customer. In the event that we detect that you have obtained promotional pricing for New Customers when you were not a New Customer, we reserve the right to charge your payment method for the difference between the promotional price and the amount you would have been charged without the promotional pricing, and you agree to accept such charge. If we are unable to collect the difference using your payment method on file, we reserve the right to invoice you for the difference by sending an invoice to the address associated with your account. In the event that we issue an invoice, we will charge an administration fee of no more than $50 to cover our costs of invoicing you, and the invoice will be due 30 days following issuance. Overdue balances will be charged interest at the rate of 1.5% per month, or the maximum amount allowed by applicable law, whichever is lower. If you believe you have been offered promotional pricing for New Customers to which you were not entitled (i.e., you were not a New Customer), please contact Customer Care at 1.800.732.0797 and we will correct your account.

Modifications to Prices or Billing Terms


Limitation on Liability and Disclaimer of Warranty

Under no circumstances will we be liable to any Subscriber, non-Subscriber, Member or non-Member regarding the use of this Service. Our maximum liability shall be no more than the fee You have paid Psychic Source, if any.

The User of the website does so at the User's risk. Neither Psychic Source nor any of its officers, directors, employees, agents, third-party content providers, merchants, sponsors licensors and/or the like, warrant that any of the websites will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of the website or any future websites developed by Psychic Source nor, as to the accuracy, reliability, or timeliness of any information content, service, or merchandise provided through the website. We do not guarantee that this site or emails from us will be free of viruses or harmful components. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

Improper Use

You must not use the website, chat, and/or video services or the telephone service for any fraudulent, harassing or offensive or illegal activity. Lewd or lascivious behavior that is indecent, will not be tolerated and will result in your being suspended from using the service. You agree not to engage in any activity that would impair the proper functioning of the website. You must not, and by using the website agree not to, impersonate another person or submit materials that contain viruses or other programming routines or engines intended to damage, interfere with or intercept any system, data or information. We may investigate occurrences that we believe may involve any such activity and cooperate with law enforcement authorities in prosecuting any violations of law. If you exhibit any of this activity, Psychic Source has the right to suspend your account.

You agree that the laws of Pennsylvania without regard to conflicts of law provisions will govern any dispute regarding these Terms and Conditions.


All Rights Reserved

The website and all of its contents are protected by copyright laws and/or trademarks or other laws. No part may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the written permission of Psychic Source.

This Terms & Conditions Agreement constitutes the entire agreement between You and us and governs you use of the Service, superseding any prior agreements between You and us with respect to the Service.

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Subscription Membership Terms and Conditions


  • Your Psychic Source "Insider Advantage Program" Subscription membership will continue month-to-month and automatically renew until terminated. To use the Psychic Source service you must have Internet access and provide us with one or more Payment Methods. "Payment Method" means a current, valid, accepted method of payment, as may be updated from time to time. You must cancel your membership before it renews each month in order to avoid billing of the next month's membership fees to your Payment Method (see "Subscription Cancellation" below). We reserve the right to accept or refuse membership in the Psychic Source Insider Advantage Subscription program at our discretion.
  • View the benefits of your Psychic Source "Insider Advantage Program" Subscription Membership.

Billing and Cancellation

  • Billing Cycle: The subscription fee for the Psychic Source Insider Advantage service, will be charged on a monthly basis to your Payment Method on the calendar day corresponding to the commencement of the paying portion of your subscription until your subscription is cancelled. Subscription fees are fully earned upon payment. In some cases your payment date may change, for example if your Payment Method has not successfully settled or if your paid membership began on a day not contained in a given month. For example, if you signed up on December 10, 2020 and decide to cancel on January 2, 2021, your subscription will be valid until January 10, 2021. Visit our website and click on the "Manage Subscription" link on the "Account" page to see your next payment date. The monthly charge will appear on your statement as Expert Link, Inc.
  • Payment Methods: To use the Psychic Source service you must provide one or more Payment Methods. You can update your Payment Methods by going to the "Account" page and clicking on “Manage Payments”. Following any update, you authorize us to continue to charge the applicable Payment Method(s). You authorize us to charge any Payment Method associated to your account in case your primary Payment Method is declined or no longer available to us for payment of your subscription fee. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method.
  • Cancellation: You can cancel your Psychic Source Insider Advantage subscription at any time, and you will continue to have access to the benefits of the Psychic Source Insider Advantage subscription program through the end of your monthly billing period. We do not provide refunds or credits for any partial-month membership periods. To cancel, please call our Customer Care center at 1-800-732-0797. If you cancel your subscription, your subscription will automatically terminate at the end of your current billing period. To see when your account will close, click "Manage Subscription" on the "Account" page at Psychicsource.com.
  • Changes to the Price and Subscription Plans: We reserve the right to change our subscription plans or adjust pricing for our service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms of Use, any price changes or changes to your subscription plan will take effect following notice to you.
  • No Refunds: Psychic Source Insider Advantage Payments are nonrefundable and there are no refunds or credits for partially used periods. Following any cancellation, however, you will continue to have access to the subscription service through the end of your current billing period. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our subscribers. The amount and form of such provision, and the decision to provide them, are at our sole and absolute discretion. The provision of a refund or otherwise, in one instance does not entitle you to this service in the future for similar instances, nor does it obligate us to provide them in the future, under any circumstance.
  • Communication: We may send you e-mail and other communications related to your Psychic Source Insider Advantage Subscription (regardless of any settings or preferences related to your Psychic Source Account).
  • Guarantee: The Psychic Source Satisfaction Guarantee does not apply to the FREE reading you will receive as part of your Insider Advantage package.

Other Terms

  • We reserve the right to accept or refuse membership at our discretion.
  • We may send you e-mail and other communications related to your Psychic Source Insider Advantage Subscription (regardless of any settings or preferences related to your Psychic Source Account).
  • The Psychic Source service is based in the United States of America (USA). If you are not located in the USA, by purchasing services from Psychic Source, you are voluntarily providing your data to Psychic Source in the USA and are consenting to your data being processed and handled as set out in our privacy policy (available at https://www.psychicsource.com/customer-care/privacy-policy).

Psychic Source Mobile Message Service (SMS Service)

Your use of the Psychic Source Mobile Message Service (the “Service”) constitutes your agreement to these specific terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you opt into Marketing messages, you will receive marketing and promotional messages. If you opt into Updates messages, you will receive order updates, account alerts, and other account related information. Both services will be sent from Psychic Source via text messages through your wireless provider to the mobile number you provided. Message and data rates may apply. You can receive up to three messages per week.

By subscribing to the Service, you provide your express consent and opt in to receiving text messages as described in these Mobile Terms and the description of this service appearing elsewhere on our website.  Text the single keyword command STOP to 1-888-270-7288 to cancel at any time. You'll receive a one-time opt-out confirmation text message. If you have subscribed to other Psychic Source mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to 1-888-270-7288 or email info@psychicsource.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

For all questions related to our SMS Service, please get in touch with us at: 1-800-965-3049 or email us at: info@psychicsource.com. The Service is governed by these terms and our Privacy Policy available on this website (a link is provided elsewhere on this page).

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