Annie was amazing! So kind and generous. Took time out to explain the terms she was using and make sure I understood what she was telling me. She also made sure I got clear, concise answers to all the questions I asked. Even though what I heard was what I did, in fact, *WANT* to hear, I also know that she wasn't sugarcoating. Annie told me what I needed to hear. It was much appreciated and she was so comfortable to talk to!