Here's how to reach us if you're in the following countries:
Customer Service: 800.5683.4357 or 800.LOVEHELP
Get a Reading: 800.4674.4487 or 800.INSIGHTS
For example, if calling from the UK you would dial 00.800.4674.4487.
If you are outside the countries listed above, please call 215.322.2222 then dial 0 and speak with a friendly Customer Care Representative.
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A great way for Psychic Source members to help each other find and connect with the best Advisors is through our rating and reviewing system.
Every time you get a reading, you can tell the entire Psychic Source community what you thought about your Advisor by giving him or her a rating on a scale of 1 to 5 stars, and by writing a short review of your reading. To protect your anonymity, your reviews will be published with a user name that you select. If you don’t want to make your reviews public, you can also leave private notes to yourself about the reading.
We strongly encourage you to candidly share your experiences. Please don't include personal details of your reading, such as names, addresses, phone numbers, personal details, or mention of any Advisors other than the one who gave the reading. And while we openly welcome and do publish both positive and negative reviews, we ask that you keep your comments professional; we won't publish reviews which contain inappropriate language or other unsuitable material, or are slanderous or personally disrespectful.
Aim for objectivity. We know that our members value this feature. The more reviews our Advisors have, the more information you and all of our other members have to help you decide which Advisors to call.
Reviews are posted according to the date of your reading, not the date they were submitted, so customers always see reviews of the latest readings first. We encourage you to rate and review your reading right away, when the experience and information is top of mind.
On the "Review Readings" page in your account, you will see a list of the readings you have had in the last 90 days, which lasted at least 3 minutes. These are the readings you can rate and review. (If you rated your reading at the end of a psychic phone reading, you still have the opportunity to write a review for the website.) Once you've reviewed your reading, it moves to the "Review History" tab.
Once you submit a review, it cannot be edited. It takes about 1-2 business days for a rating and/or review to be posted. However, you can still create and edit your personal notes, which are a great way to recall specific details from your reading to refer back to.
Our newest feature – currently in beta-- allows you to endorse Advisors based on their subject matter expertise. You will be able to endorse an Advisor with whom you’ve had a reading, after you leave a rating and review on our website (see above). Advisors can currently be endorsed on their expertise in “Love, Relationships & Family,” “Career & Finance,” “Loss & Grieving,” and “Life, Destiny, & Meaning.” (This may expand in the future based on results of this beta.) Think of an endorsement as a simple “Thumbs Up” saying that Yes, this Advisor is especially helpful when it comes to this subject matter.
You can endorse an Advisor in all, some, or none of the categories available. You will have the option to endorse an Advisor after each reading, so it is possible to provide the same Advisor multiple endorsements. Your endorsements may vary based on the subject matter of your particular reading, and that’s OK. Please note: not endorsing an Advisor in a specific category is not saying that the advisor is not an expert on that subject matter, just that it was not relevant to your specific reading.
Unlike leaving reviews, your username will not be visible with your endorsements and an Advisor will not know which endorsements you selected. Only a summary of the endorsement counts will be displayed on each Advisor’s individual bio page. We encourage you to be honest when leaving endorsements to help guide others to find the perfect Advisor for their next reading.